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Simple ACC billing with Cliniko

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Power with Simplicity

ACC Administration for New Zealand ACC providers using Cliniko.

How does it work?

How to use Invoice Direct

Invoice Direct seamlessly extends Cliniko with functionality to directly invoice ACC.

Record claim

Save patients' existing ACC45 claims directly within Cliniko's appointments screen.

Select date range

Within Invoice Direct, select the date range with appointments to bill ACC.

Submit to ACC

Let Invoice Direct automatically send invoices for you or generate a spreadsheet for your viewing.

Total ACC Administration in one package

You're already using a feature packed PMS to help you with day to day activities. Enhance that experience with a solution that allows you to bill ACC seamlessly.

Works anywhere

Invoice Direct is web based so you can access it whenever and wherever you want. All that is required is a computer with internet access.

Dynamically integrates with Cliniko

Unlock the true potential of Invoice Direct with its powerful yet elegant solution to record ACC45 visits on Cliniko's appointment screen. Install the Google Chrome or Microsoft Edge extension now to start adding ACC45 claims to appointments today.

ACC Registered!

Invoice Direct has been thoroughly tested and is compatible with ACC. This means it has passed through ACC’s testing and can integrate with their billing systems.

Automatic claim checking

Let the system automatically check for you what ACC45 claims a patient already has. All you need is the ACC45 claim number and the system will help you find out all relevant read codes for your claim.

Lodge new Claims

Lodge new ACC45 injuries claims for your patients directly on the system and check for approval with a click of a button. And when you're done easily save a copy for you and your patient's own records.

Keep Tracking

Use Invoice Direct to easily track the number of treatments used for your claims at any time. You can see how many treatments have been used and are remaining when selecting claims for use.

Helping run practices of all sizes

Dr Tat Loo

Chiropractor at

"Invoice Direct is simple and a pleasure to use, but more than that the personalised customer support from them has been outstanding.

No issue is too big or too small for them to personally help out, even after the standard nine to five has finished."

Mike McLeod

OCNZ & ACC registered Osteopath at

"As a sole trader, I need practical, efficient, user friendly systems in my clinic. Invoice Direct has been an integral part of my practice and ticks a lot of boxes. It means my time spent doing ACC related admin is manageable, and my patients love the utility of the patient self-service portal.

Invoice Direct integrates well with Cliniko, and any issues I've had have been swiftly dealt with by support at Invoice Direct - the support is top shelf! I highly recommend Invoice Direct."

Camila Wood

Practice Manager at

"Kia Ora, Here at Better Health Osteopathy, we have used Invoice Direct since the beginning, making it easy for our practitioners and administration support to be on top of any ACC-related issues we could have. I cannot thank enough for their quick, responsive, and detailed support we have every single time. I never experienced anything like it!

Invoice Direct is constantly updating to the latest features to make our practice run smoothly and efficiently. We also appreciate their openness to feedback and how you can actually see they take your feedback and incorporate them! Their ACC32 feature has been one of my favorite tools so far; as the Clinic Manager, I can now know what is happening with those requests and simply start using them when accepted."

Dr. Gordon Winter

Chiropractor at

"Invoice Direct revolutionized our ACC billing. It saves us many hours of work and tracking, seamlessly integrated with Cliniko. Generating ACC invoices in seconds streamlines our process, enabling us to focus on exceptional patient care.

A game-changer for New Zealand healthcare providers!"

Monique van de Elzen

Traditionally trained Acupuncturist and qualified Physiotherapist at

"I have been using Invoice Direct for a few years now to link my Cliniko online booking system, to ACC to provide seamless ACC billing. Prior to this I was doing the ACC billing manually so you can imagine how much time I have saved. Not only does it save time but also any mistakes that manual invoicing cause. As long as the claim is valid, then Invoice Direct does the rest.

All the information comes across from Cliniko automatically minimising repetition. I am not particularly computer saavy so I really appreciate the fast response to any (I’m sure at times – silly) questions I ask. I’d highly recommend Invoice Direct- well worth the investment."

Matthew Yee

Director & Physiotherapist at

"We have been using Invoice Direct for 5 months now for invoicing ACC and it has been amazing. It works really well with Cliniko and is a time saver. The customer service has been very helpful, when I needed support they replied very fast by email.

Would definitely recommend Invoice Direct, it is such a simple system and makes invoicing fast and easy."

Dr. Dionne Bassano

Chiropractor at

"Invoice Direct works seamlessly with Cliniko and has made a huge difference in my practice.

Just a click of a button and ACC billing is done!"

Julie Spencer

Administration Manager at

"We have been using Invoice Direct integrated with Cliniko for billing ACC over the last 9 months since the start up of our new clinic & love it.

It is easy to use, with clear steps to follow to ensure all the information needed is inputted correctly. A few clicks at the end of the week & the billing is done."

Gemma Holroyd

Osteopath at

"Invoice Direct has made claiming ACC much easier and smoother. We have all the information at our finger tips regarding claims processed, expiry dates, payments made etc.

The integration with cliniko has worked seamlessly and has made for smooth processing for all our ACC claims. It is a very user friendly system and I would highly recommend Invoice Direct to all practitioners."

Nicola

Receptionist at

"We are using Invoice Direct in conjunction with Cliniko and it has proven to be very beneficial and time efficient for us.

With a busy clinic it make invoicing ACC so simple and the system is easy to navigate."

Beth Hunter and Ashleigh Tucker

Chiropractor at

"Subscribing to Invoice Direct has been a very positive move for my practice. It has significantly reduced administration tasks and has ensured regular and accurate billing to ACC on time.

It is a must have add on to Cliniko, less time spent on admin and more time with patients! "

Alenka Hand

Osteopath at

"I am an Osteopath running a part time clinic on my own. I have been using Invoice Direct for several months now and cannot imagine going back to invoicing ACC without it. Support is available on email and has always been efficient and helpful when setting up Invoice Direct and linking it with Cliniko.

It now takes me about two minutes at the end of the week to send off an ACC invoice. I would highly recommend Invoice Direct for integrating with Cliniko and streamlining your ACC invoicing."

Stu McDonald & Lisa O'Grady

Physiotherapist and owners at

"Invoice Direct is an excellent product and with it comes very reliable customer service. Taking on your own business can be daunting, but Invoice Direct ensures a smooth and easy transition into invoicing ACC.

All ACC45 claims and treatment information is linked in with Cliniko, this allows me to tag the appropriate ACC claim for returning clients and shows how many treatments they have left under their current claim. I currently spend 5-10 minutes a week on invoicing. I highly recommend this product to ACC providers."

Pauline Trigger

Receptionist at

"We have been really happy with Invoice Direct, it was really easy to setup and easy to use with Cliniko. It's a great time saver for everyone at our clinic. The support has been great along with the regular updates and notifications which means you are kept well informed of any changes or issues with ACC.

We highly recommend using Invoice Direct, the system is efficient, easy to use and perfect for our clinic."

Jin Ong

Osteopath, Herbalist & Psychosomatic Therapist at

"I’m so glad to have found a solid and reliable software that integrates with Cliniko to process ACC claims. It’s made life so much easier. I found Invoice Direct to be much more advanced and simpler to use than others out there. It’s made growing from a single practitioner clinic a breeze. A simple extension allows all my ACC numbers to be a click away when creating appointments. This greatly increases efficiency when invoicing.

Tracking appointments used and remaining is very easy as they are directly visible from within Cliniko. I spend about 5 minutes each week billing ACC now, a huge saving in time! Easy for busy practitioners. The support is also AMAZING. I recommend Cliniko to so many practitioners and only too happy to do the same for Invoice Direct."

Jacquelyn Schirmer

Osteopath, Yoga and Pilates teacher at

"I would like to say how much I can recommend Invoice Direct on their incredibly useful and professional product. Invoice Direct has been helping me with my ACC invoices for many months now and I have rarely seen that incredible level of customer service. It has made my life so much easier and that means I can get paid weekly instead of monthly.

The system is so easy, I can do it all from one computer, and now avoid going over trigger numbers with patients because it's all automatically shown on screen. it's so user friendly that I've only had to ask one question! With Invoice Direct, you can just get on with treating your patients so that your admin can be made super simple."

Why use Invoice Direct?

Packed with features to help make your ACC administration simple and efficient, let Invoice Direct help you save time and money.

Unlimited Invoicing

Submitting invoices is just a few clicks away using information in Cliniko. Submit invoices as frequently as you want and get paid out faster by ACC.

Payment Checking

All invoices submitted to ACC is viewable with just a few clicks. Reconcile your submitted invoices or view what's currently pending for payment.

Safe and Secure

This site is protected using the latest secure SSL certificates so you can rest easy knowing that your data is safe and encrypted over the net.

Helping our Practitioners

Treatment providers providing services for Acupuncture, Chiropractic, Hand therapy, Osteopathy, Physiotherapy, Podiatry and more can all take advantage of Invoice Direct's features.

Support when you need it

All Invoice Direct users have a peace of mind knowing that fast and friendly support is just a click away. Email in at any time to receive assistance while using the system.

Convinced yet?

If you're still on the fence and deciding on a PMS with ACC billing, join Cliniko with the referral link here and get free $50 NZD credit!

Pricing

Plans that work for you, not the other way around!

$ 46 / month

Solo

One Practitioner

The base price for practices with a single practitioner.

+ $ 12 / month

Multiple

Additional practitioners

Add $12 on top of the base for every additional practitioner you use on the system.

All prices are in New Zealand Dollars (NZD) inc GST

Are there any fees starting up?

There are no upfront costs and absolutely no hidden fees when using the system. What you get is a fully functioning system for 28 days for you to experience how easy your ACC Administration will be.

Your payment details are only required once your trial is up so you can put your card details away until you are absolutely satisfied with the system.

What plan should I choose?

Why pay for users who aren't using the system?

Invoice Direct allows you to select only the practitioners you want to invoice ACC.

This means that if you only have 3 practitioners that will be invoicing ACC, you can simply choose the 3 practitioner option and only pay for what you need.

Contact form

Please send in a message with any questions or queries

General

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.invoicedirect.co.nz website (the "Service") operated by Invoice Direct ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms.

If you disagree with any part of the terms, then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You will be solely responsible and liable for any activity that occurs under your account.

Links To Other Web Sites

Invoice Direct may contain links to third-party web sites or services that are not owned or controlled by Invoice Direct.

Invoice Direct has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Invoice Direct shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Validity of User

By signing up and using the system, you declare that you are a valid health specialist working in New Zealand.

You must be able to provide evidence of working as a health specialist upon request to gain access to the system. This can be in the form of a valid website, your name from your respective health service register, a professional name card or any other means to verify your identity.

We will attempt to verify your identity as quickly as possible to minimise disruption to the service. There may be times where there is insufficient evidence to verify your identity and we will ask for more information if this is the case.

If you provide inaccurate or false information regarding your identity or status as a health specialist, your right to use the Service will immediately cease and account will be locked out.

Termination of Service

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or email in to remove your account.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Private information

By using the service, you declare you have obtained permission from all relevant parties to store their data into the system as per the Privacy Act. What data you store is up to you and is your property hence what you choose to record, and how you word it is your responsibility. Invoice Direct will regularly back-up all data in the system and may store these separate from the system.

Warranty and Liability

Although great care is taken to provide a reliable and seamless service, there are certain things about the service that cannot be promised. As such, the services are provided “As Is”, at your own risk, without express or implied warranty of any kind. Invoice Direct does not warrant that the Service will meet your requirements or that it will be suitable for your purposes. It is your sole responsibility to determine that the Service meets the needs of your business.

Invoice Direct will have no responsibility for any harm to your computer system, loss or corruption of data, or other harm that results from your access to or use of the Services. Specifically, to the fullest extent permitted by law, Invoice Direct excludes all representations and warranties relating to our services, website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website; and excludes all liability for damages arising out of or in connection with your use of our services or website.

This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Invoice Direct of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Interruption of service

Invoice Direct does not guarantee the use of the Service will be uninterrupted or error free. While we will do our best to provide a consistent service we also recognise that there are various factors which can affect computer systems which can render it inaccessible. Among other things, the operation and availability of the systems used for accessing the Service, including computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Service.

Invoice Direct is not in any way responsible for any such interference or prevention of your access or use of the Service.

Availability of Service

Invoice Direct will endeavour to make the Service available 24 hours a day, seven days a week. However, you acknowledge and agree that the Service may occasionally be unavailable during periods of planned or unscheduled maintenance. Invoice Direct may perform unscheduled maintenance if it is unavoidable, but will do this outside of normal business hours where possible.

New Zealand Consumer Guarantees Act

If you are a business using this Site, then you agree that the provisions of the New Zealand Consumer Guarantees Act 1993 will not apply to your use of the Site or your reliance on the Site.

Indemnity

You indemnify Invoice Direct against all claims, costs, damage and loss arising from your breach of any of these terms. This may include any obligation including (but not limited to) any costs recovery relating to any Subscription Fees that have not been paid by you.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, volcanic eruption, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.

Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to Invoice Directs use of cookies in accordance with the terms of this policy. The information can be used each time the browser requests a page from the server and will be used to enable functionality of certain features and to provide ease of use for visitors.

Analytics tracking

We use Google Analytics to anonymously analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times, URL requested, and referral URL. This information is used within our Invoice Direct only on a need-to-know basis. There is no personally identifiable information recorded with this data and we will never use it in any way different to that stated above without your explicit permission.

System Intellectual Property

You acknowledge that Invoice Direct owns all right, title and interest on any aspects of the system, including without limitation all intellectual property rights, and such rights are protected by New Zealand and international intellectual property laws.

Except to the extent that applicable laws prevent us from restraining you from doing so, you agree that you will not (i) copy, reverse engineer the service, reproduce, alter, modify, or create derivative works from the Service, or use the Service to develop any Services, without Invoice Direct’s prior written approval or (ii) sell, license, rent, or transfer the Service to any third party.

Invoice Direct owns all right, title and interest, including all related intellectual property rights, for suggestions, ideas, enhancement, requests, feedback, recommendations or other information provided by you or any other party relating to the Service. As such, please be aware that we may use any feedback, comments, or suggestions you send us without any obligation to you.

Title to, and all Intellectual Property Rights in the Service, the Website and any documentation relating to the Service remain the property of Invoice Direct. Copyright in this website is owned or licensed by us. Except where otherwise specified, any word or device to which is attached the ™ or ® symbol is a registered trade mark. You may not use any of our trade marks without our written approval.

The technology we use to provide the Services are protected by copyright, trademark, and other laws. These Terms do not grant you any rights to use the Invoice Direct trademarks, logos, domain names, or other brand features.

Data

Any data you insert onto the system remain your property. Invoice Direct adheres to its best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but does not make any guarantees that there will be no loss of Data. Invoice Direct expressly excludes liability for any loss of Data no matter how caused.

You consent to Invoice Direct transferring your data to third party IT providers, including our website host and back-up service provider as needed, outside of New Zealand.

Use of data by Invoice Direct

To provide you with the highest level of support for Cliniko and Invoice Direct integration, you give permission for Invoice Direct to access certain information stored within Cliniko using the API key provided by you. This data includes but is not limited to practitioner, patient and appointment information.

This information will only be used when a request for support is initiated by you either verbally or through writing. If you do not consent to Invoice Direct accessing your data during support provided to you, please mention this when you request support. Accounts which do not give Invoice Direct this permission will only receive limited support pertaining to issues within Invoice Direct only.

Download of data

Invoice Direct enables you to download special invoice files in an electronic format. These files are downloaded to your computer for you to manipulate in any way you wish. Download of this file means you accept that once the file has is placed on your computer, it is no longer under Invoice Directs control and the proper use of the files is your responsibility.

No Assignment

Creating an account through the service means you have permission in your organisation to create a contract with Invoice Direct. As such, you may not assign or transfer any rights to any other person other than the original account creator without our prior written consent.

Governing law and jurisdiction

If you are accessing the Service and the Website at the time you accept these terms, then New Zealand law governs these Terms and you submit to the exclusive jurisdiction of the courts of New Zealand for all disputes arising out of or in connection with these Terms, without reference to any conflicts of laws.

Invoice Direct reserves the right to change these terms from time to time by publishing the changed terms on this page.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

You can contact us at invoicedirectnz@gmail.com

Last updated: January 1st, 2017

General

Invoice Direct does not share personal information of any kind with any entities. Invoice Direct will not sell or rent your personal information to any third party or provide external access to email lists or any data that is stored on our systems.

Any data that a user stores while using our services is wholly owned by that user or business. At any time, a user or business is free to notify us with sufficient evidence of ownership to remove their data from our facilities.

Invoice Direct collects personal information that is necessary for you to access and use our services.

This personal information includes, but is not limited to, your first and last name, email address, information stored within Cliniko such as practitioner and patient information, information searched within ACC's digital systems and other personal information that you enter into the system.

This data will be used to create claim information for your patients, submit electronic requests to Accident Compensation Corporation (ACC) only when initiated by you on the relevant pages.

Invoice Direct may release personal information if Invoice Direct is required to by law, search warrant, subpoena, court order or fraud investigation.

Analytics

This website uses Google Analytics, an analyzing service provided by Google. Google Analytics cookies are used to distinguish between different users in an anonymised way to understand website metrics such as how often a particular user visits the site, how the user got to the site, and the user’s activity on the site. This process does not identify you specifically nor allow you to be contacted in any way.

Google provides information on how this tracking information is used - How Google Uses Information from Sites or Apps that Use Our Services to provide you with more information and how data is collected when websites use Google services.

Online privacy is very important and should you wish to opt out of Google Analytics at any time, you have the option to do so by following the instructions on the following link - Google Analytics Opt-out Browser Add-on

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Payment Processing

Invoice Direct uses PayPal and Stripe as Payment Processors ("Payment Processors") to handle your subscription payments on the system.

In order to comply with the Payment Processors' rules and regulations, various information regarding you may be collected while you are on their systems for security and fraud checking. Information submitted includes your IP Address, Browser Information, and various other information you may input while on their payment screens.

Invoice Direct is not involved in any part of the payment processes and no credit card information ever reaches our servers. To make a payment, you will be redirected to the Payment Processors' checkout screens where all your payment information is handled via a secure connection on their systems. You will automatically be redirected to Invoice Direct's webpages once your payment with the Payment Processors is completed.

To help streamline your payment process on Stripe checkouts, the name used to sign up to your Invoice Direct account, main Vendor Name, and default Practice Address information (if set) will be used to automatically fill in your physical and email address, and phone numbers.

Using one of the Payment Processor's services to make a payment means you agree with their privacy policies.

You can view PayPal's Privary Policy documentation by clicking here

You can view Stripe's Privary Policy documentation by clicking here

Invoice Direct reserves the right to change these Privacy Policies from time to time by publishing the changed Policies on this page.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Privacy Policies. If you do not agree to the new Policies, please stop using the Service.

You can contact us at invoicedirectnz@gmail.com

Last updated: 26th April 2023